Terms & Conditions

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1. Membership Enrollment & Authorization

By completing checkout, you authorize recurring charges to your designated payment method in accordance with the Membership plan selected.

You certify that you:

• Are at least 18 years of age.

• Are authorized to use the payment method provided.

• Agree to be bound by these Terms.

Membership enrollment constitutes a legally binding agreement.

 

2. Explicit Recurring Billing Authorization

By enrolling, you expressly authorize MeatLaunch and the participating retailer to charge your payment method automatically on a recurring basis (monthly unless otherwise specified).

You acknowledge and agree that:

• Charges will occur automatically at the selected billing interval.

• Charges will continue until properly canceled.

• Pricing may be adjusted by the retailer with notice.

• You are responsible for maintaining accurate payment information.

This authorization remains in effect until canceled and all outstanding balances are satisfied.

 

3. Cancellation & Refund Policy

Membership automatically renews unless canceled.

To cancel, you must notify the participating retailer prior to the next billing date.

Unless required by law:

• No partial refunds will be issued.

• No refunds will be provided for unused portions of a billing cycle.

 

4. Program Terms & Retailer Responsibility

All products, services, fulfillment, pricing, food preparation, storage, and customer service are provided solely by the participating retailer.

MeatLaunch provides billing, membership administration, and platform support only.

Retailers reserve the right to modify:

• Product offerings

• Pickup procedures

• Membership benefits

• Pricing structures

 

5. Food Safety & Allergy Disclaimer

All food products are prepared, handled, and stored exclusively by the participating retailer.

MeatLaunch does not manufacture, inspect, prepare, or distribute food products.

Customers acknowledge:

• Products may contain allergens.

• Cross-contamination may occur in retail environments.

• It is the customer’s responsibility to consult the retailer regarding dietary restrictions.

To the fullest extent permitted by law, MeatLaunch disclaims liability for:

• Allergic reactions

• Foodborne illness

• Improper storage after pickup

• Retailer handling or preparation

Participation is at your own risk.

 

6. Limitation of Liability

To the maximum extent permitted by law:

• MeatLaunch shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages.

• MeatLaunch shall not be liable for lost revenue or profits, personal injury, lost data, business interruption, or food-related claims.

• MeatLaunch’s total aggregate liability shall not exceed the total Membership fees paid during the thirty (30) days preceding the claim.

 

7. Payment Processor & System Failure Disclaimer

MeatLaunch relies on third-party payment processors and technology providers.

You acknowledge that MeatLaunch is not responsible for:

• Processor outages

• Duplicate charges caused by banking error

• Network interruptions

• Technical failures

• Billing delays beyond its control

MeatLaunch reserves the right to reattempt billing once systems are restored.

 

8. Payment Disputes & Chargebacks

You agree to contact the retailer or MeatLaunch support prior to initiating a chargeback.

Improper chargebacks may result in:

• Immediate termination of Membership

• Collection efforts

• Recovery of associated costs

 

9. Indemnification

You agree to indemnify, defend, and hold harmless MeatLaunch and its affiliates from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising from:

• Your participation in the Membership

• Violation of these Terms

• Payment disputes or chargebacks

• Disputes with the retailer

• Product handling or usage after pickup

This obligation survives termination.

 

10. Digital Communications Consent

By enrolling, you consent to receive communications from MeatLaunch and the retailer, including:

• Billing notifications

• Membership updates

• Transactional emails

• Promotional emails (where permitted)

• SMS communications (if mobile number provided)

Message and data rates may apply.

You may opt out of marketing communications at any time.

Electronic communications satisfy any requirement for written notice.

 

11. Data Collection & Usage

By enrolling, you consent to the collection and use of your information for:

• Membership administration

• Billing and payment processing

• Customer support

• Marketing communications (where permitted)

• Program improvement and analytics

Information may be shared with participating retailers and service providers necessary to operate the Membership.

MeatLaunch may use aggregated, anonymized data for business analysis.

We do not sell personal information.

 

12. Arbitration Agreement

Any dispute arising out of or relating to these Terms or the Membership shall be resolved exclusively through binding arbitration.

Arbitration shall:

• Be conducted by a neutral arbitrator.

• Be administered under American Arbitration Association (AAA) rules.

• Take place in the State of Pennsylvania.

You waive your right to trial by jury.

 

13. Class Action Waiver

Disputes must be brought on an individual basis.

You waive the right to participate in:

• Class actions

• Class-wide arbitration

• Representative proceedings

If this waiver is deemed unenforceable, the arbitration clause shall be void.

 

14. Waiver of Injunctive Relief

Except where prohibited by law, you agree that disputes shall be limited to monetary damages only.

You waive the right to seek:

• Injunctive relief

• Equitable relief

• Specific performance

• Court orders restricting operations

 

15. Attorneys’ Fees

If MeatLaunch prevails in any dispute, arbitration, or legal proceeding, you agree to reimburse reasonable attorneys’ fees and associated costs.

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16. Force Majeure

MeatLaunch shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to:

• Natural disasters

• Government actions

• Supply chain disruptions

• Labor shortages

• Public health emergencies

• Payment processor outages

• War or civil unrest

Obligations may be suspended during such events.

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17. Program Modifications

MeatLaunch reserves the right to modify these Terms at any time.

Continued participation constitutes acceptance of updated Terms.

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18. Governing Law

These Terms shall be governed by the laws of the State of Pennsylvania, without regard to conflict of law principles.

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19. Agreement

By enrolling in a Membership, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.